Users demand a big discount to pay for subscriptions out of the App Store

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Big developers are hoping that US users will be tempted to buy subscriptions outside of the App Store, but a survey suggests that the few that shift will need to be tempted by giant discounts.

Blue cube with rounded edges featuring a white 3D overlapping sticks design resembling the App Store logo, placed on a wooden surface.
App Store payments will still be preferred by most users - Image Credit: Apple



The continuing Epic vs Apple fight over the App Store resulted in Apple being forced to allow developers to link to external stores, after failing to abide by the 2021 injunction on the matter. It now seems that, while to a complete exodus from the App Store, Apple may see a considerable reduction in revenue in the future over the change.

According to a May AlphaWise survey outlined in a Morgan Stanley analyst note seen by AppleInsider, many consumers still want to make purchases without going through Apple's payment systems.

The survey asked U.S. iPhone owners how willing they were to purchase an app directly from a developer's website, assuming it's the same price as the version in the App Store. The results were scored on a five-point scale, from Extremely Likely and Somewhat Likely to Neutral, to Somewhat Unlikely and Extremely Unlikely.

Approximately 28% of respondents voted for the Extremely Likely answer, which is up from 27% in 2022 and 18% in 2021. A further 20% voted Somewhat Likely, down from 23% in 2022 and 2021.

Bar chart showing iPhone users' likelihood to buy apps directly from developers in 2021, 2022, and 2025, with categories from extremely likely to extremely unlikely.
A survey into linked-out purchase intentions - Image Credit: AlphaWise/Morgan Stanley



On the other end of the scale, 7% said Somewhat Unlikely and 19% said Extremely Unlikely to the question in 2025. The Extremely Unlikely result is much higher than the 2022 and 2021 surveys, which rated it at 10% and 11% respectively.

The note adds that younger age people, men, and users who pay for several apps in the App Store are more willing to pay outside of the App Store itself. However given that 75% of iPhone users don't pay for more than five apps, this pool of more willing people is very small.

Incentivized desertion



To put a positive spin on the numbers, this survey indicates that the vast majority of users will stick to their usual In App Payments usage rather than going outside of the App Store. However, developers can potentially skew the numbers in their direction.

The survey asked the users how much of a discount they would need for non-App Store purchases to be down by in order to be incentivized to use them. The 2025 results indicate that they would need a discount of around 29% for it to be justifiable.

This is a slightly lower discount than the 2022 survey, which reported a 35% discount would be needed. That means it would require developers to offer less of a discount now than they would've needed if it were possible a few years ago.

That said, the needed discount percentage isn't great news for developers, since it's so close to the existing 30% fee for App Store transactions that Apple already charges.

In effect, a developer would theoretically earn the same amount from selling the app purchases themselves as they would from the App Store after Apple's cut. That is, excluding any processing fees or other potential charges associated with the transaction.

Still battling



While to developers there may not necessarily be as much of a benefit as one thought for having an external storefront for in-app purchases, if the survey is to be believed, there's still a lot for Apple to care about.

To Morgan Stanley, the results indicate a revenue risk caused by the injunction of about $3.7 billion to Apple. In a worst-case scenario, this would equate to an earnings per share hit of 16 cents.

That $3.7 billion hit is a lot of money per quarter, and something that Apple is keen to protect. Following the original ruling that ordered Apple to amend its anti-steering rules to allow developers to link out from apps, Apple introduced a complicated solution and a hefty 27% commission.

That resulted in sanctions in April 2025, with the court ordering Apple to try again.

Naturally, Apple has appealed the injunction and requested for its enforcement to be paused. The pause was denied in June.



Read on AppleInsider

Comments

  • Reply 1 of 11
    kgelner01kgelner01 Posts: 12member
    Reminder that for any developer making under $1 million a year (which is most small developers), Apple's fee is only 15%! So you lose a lot by offering outside payment If you have to end up with less money than if t he user had simply used IAP.

    Personally I am very reluctant to buy anything outside the App Store because I trust Apple to handle payments - and refunds - properly.
    Alex1Nwilliamlondonssfe11PenziOriginalAppleGuybaconstang
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  • Reply 2 of 11
    kgelner01 said:
    Reminder that for any developer making under $1 million a year (which is most small developers), Apple's fee is only 15%! So you lose a lot by offering outside payment If you have to end up with less money than if t he user had simply used IAP.

    Personally I am very reluctant to buy anything outside the App Store because I trust Apple to handle payments - and refunds - properly.

    I agree, especially when dealing with subscriptions. I trust Apple to let us cancel them, outside the App store I trust most vendors very little as it is common practice online to make it difficult to cancel recurring payments (Think Sirius/XM Radio easy to sign up--hard to cancel).
    Alex1Nwilliamlondonssfe11OriginalAppleGuybaconstang
     4Likes 0Dislikes 1Informative
  • Reply 3 of 11
    ssfe11ssfe11 Posts: 172member
    IMO vast majority(like 90+%)will just stay with secure, private easy to use App Store payment instead of setting up more user and passwords with a 3rd party and then forgetting about your numerous subscriptions everywhere. Also even more paramount is once Developers get a taste of what it’s like to operate a payment system they will realize that using Apple wasnt so bad after all and come running back. 
    Alex1Nwilliamlondonbaconstang
     3Likes 0Dislikes 0Informatives
  • Reply 4 of 11
    sflocalsflocal Posts: 6,168member
    There is no way in hell where I would use a 3rd-party system that will have my credit card# on file.  I trust Apple in keeping my info private.  That Epic Games is also Chinese-owned makes my decision even more correct.
    Alex1Nwilliamlondonssfe11baconstang
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  • Reply 5 of 11
    9secondkox29secondkox2 Posts: 3,555member
    Interesting. Looks like the greedy may have hurt themselves. If you're going to push people out of their protective ecosystem, you better make it compelling. 
    Alex1N
     1Like 0Dislikes 0Informatives
  • Reply 6 of 11
    Nikon8nikon8 Posts: 56member
    No way I am paying outside unless it is at least 50% less. 
    ssfe11
     1Like 0Dislikes 0Informatives
  • Reply 7 of 11
    Penzipenzi Posts: 53member
    sflocal said:
    There is no way in hell where I would use a 3rd-party system that will have my credit card# on file.  I trust Apple in keeping my info private.  That Epic Games is also Chinese-owned makes my decision even more correct.
    35% Tencent. While sizeable, it’s not the largest shareholder. Tim Sweeney remains that with 41.4%. Disney and Sony are also sizeable shareholders.

    Otherwise agreed. To get me to pay outside of Apple has been difficult for anyone outside of Steam and streaming.

    That said, I don’t think that the margins of 30% for App Store sales is tenable. It is what the market bears because it’s pretty standard in all things but it’s a holdover from physical store days and makes little sense. Somewhere between 20 and 25% seems more reasonable.
    williamlondon
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  • Reply 8 of 11
    Why wouldn’t customers expect a big discount? Epic, Spotify, Tinder etc. have spent the last five years yelling and and screaming about how Apple’s commission forces them to have higher prices. 
    williamlondon
     1Like 0Dislikes 0Informatives
  • Reply 9 of 11
    I'd prefer to limit where my payment information resides. The App store is just fine for me.
    baconstang
     1Like 0Dislikes 0Informatives
  • Reply 10 of 11
    The 3rd party subscription trap! Not doing it.
     0Likes 0Dislikes 0Informatives
  • Reply 11 of 11
    Let me think about this apart from the question who makes what amount of money… On the one hand Apple has decided it is best for their business to in the “standoff” between developers and consumers to take my (the consumers) side at the expense of inconvenience to developers… On the other hand there is a developer that thinks it has a right to use the platform that sustains its business (at the expense of billions to others (Apple)) for free… (remember, this is not a question of a lower fee, but demanding a zero fee) Which of these two do I think has the best mindset for me to hand over my payment information… Tough decision…
     0Likes 0Dislikes 0Informatives
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